From today customers on board Marella Dream will be able to use the Navigate onboard app which enables guests to view their onboard account, information about facilities and entertainment schedules, and book onboard extras such as spa treatments, excursions and tables in the stunning a la carte restaurants. Following the successful roll out on both Marella Discovery and Marella Discovery 2 earlier this year the move is part of the continued modernisation strategy for Marella Cruises enhancing customer experience onboard.
The app, which is free to use and doesn’t require internet, will be hosted on the ship’s network and will open on any browser, meaning passengers aren’t required to download it or purchase wi-fi packages.
Richard Sofer, Managing Director of Marella Cruises, said: “We’re delighted to be launching the ‘Navigate’ app onboard Marella Dream following great customer feedback on both Discovery ships. We’re committed to delivering unforgettable holidays that are personalised for each of our customers and our onboard app makes it all even easier, whilst they spend their time sailing between some of the world’s most exciting and exotic destinations.”
Marella Cruises, part of TUI UK and Ireland and TUI Group/World of TUI, is the third largest cruise line in the UK.
There are currently five ships in the Marella Cruises fleet, Marella Dream, Marella Celebration, Marella Discovery, Marella Discovery 2 and Spirit which won’t take the Marella name as she leaves the fleet after her final sailing next summer. New ship Marella Explorer will begin sailing in summer 2018.
Majesty will continue to sail as Thomson Majesty until 26th November.
Marella Cruises offers a unique experience with unrivalled entertainment and food on board, tips are also included giving customers the peace of mind they need when budgeting for their cruise holiday.
TUI UK & IRELAND
TUI UK and Ireland, part of TUI Group, is the business behind the TUI, First Choice and Marella Cruises brands, as well as Crystal Ski and TUI Lakes & Mountains. Sub brands include TUI Sensatori, TUI Family Life, TUI Sensimar, First Choice Holiday Villages and SplashWorld Resorts.
Its airline, TUI Airways – formerly Thomson Airways has 64 aircraft operating to over 70 destinations in 30 countries. It was the first airline in the UK to take delivery of Boeing’s 787 Dreamliner and in 2018 will welcome new 737 MAXs to its fleet.
TUI UK and Ireland has a team of more than 10,000 employees and serves over six million customers each year.
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